No. However, operators do allow trained service animals that help disabled customers perform necessary activities. Service animals must be properly harnessed, and should be under the direct control of the owner at all times. Before admitting customers for bus travel with service animals, drivers are permitted to ask if the animal is required because of a disability and what type of work or task the animal has been trained to perform.

We recommend you to bring a printout of your ticket when boarding the bus. If your e-ticket says that you need to bring a print-out to redeem the service, you MUST print it out. If a print-out is not required, you may show the e-ticket to the driver on your phone or another electronic device.